Terms of service

OVERVIEW

Welcome to Your Home Co. (“we”, “us”, “our”). We operate this website and online store (the “Services”), including all related content, features, tools, products and services, to provide you with a curated shopping experience. Our store is hosted on Shopify, which enables us to sell our products to you.

These Terms of Service (“Terms”) govern your use of our Services. By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy (available on our website). If you do not agree, you must not use our Services.

1. ELIGIBILITY AND ACCOUNT

You must be at least 18 years old to use our Services.

To access certain features, you may be required to provide personal information such as your name, email address, billing and shipping details. You agree that all information you provide is accurate, current and complete.

You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account. You must not transfer or assign your account to any third party.

2. PRODUCTS

We aim to ensure that product descriptions, images and pricing are accurate. However, colours and product appearance may vary depending on your device settings.

All product descriptions are subject to change at any time without notice. We reserve the right to discontinue any product or limit quantities at our discretion.

Nothing in this section affects your statutory rights as a consumer.

3. ORDERS

By placing an order, you are making an offer to purchase a product. We reserve the right to accept or decline any order at our discretion.

An order is only accepted once we send you an order confirmation email.

We may cancel or refuse orders where:

  • payment is not authorised

  • there are pricing or product description errors

  • we suspect fraud or unauthorised activity

If we cancel your order after payment has been taken, you will receive a full refund.

Your purchases are subject to our Refund Policy (available on our website).

4. PRICES AND PAYMENT

All prices are shown in GBP (£) unless stated otherwise.

Prices do not include delivery charges or applicable taxes unless explicitly stated. These will be shown at checkout.

You agree to provide valid and accurate payment details. By placing an order, you confirm that you are authorised to use the payment method provided.

5. SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by couriers, customs or events outside our control.

Risk in the products passes to you when the goods are delivered to the address you provided.

6. CONSUMER RIGHTS

Nothing in these Terms affects your statutory rights under the Consumer Rights Act 2015 or other applicable UK consumer protection laws.

If goods are faulty, not as described, or not fit for purpose, you may be entitled to a repair, replacement or refund.

7. INTELLECTUAL PROPERTY

All content on this website, including text, images, graphics, logos and design, is owned by or licensed to Your Home Co. and is protected by intellectual property laws.

You may use the Services for personal, non-commercial use only. You must not copy, reproduce, distribute or exploit any content without our prior written consent.

8. THIRD-PARTY TOOLS AND LINKS

Our Services may include tools or links provided by third parties. These are provided “as is” and we are not responsible for their content, availability or accuracy.

Your use of third-party services is at your own risk and subject to their terms.

9. SHOPIFY PLATFORM

Our store is powered by Shopify. However, all purchases are made directly with Your Home Co.

Shopify is not responsible for any transactions, products, or disputes between you and us.

10. PRIVACY

Your personal information is handled in accordance with our Privacy Policy.

As our store is hosted on Shopify, your data may also be processed by Shopify and its service providers, including transfers outside the UK where appropriate safeguards are in place.

11. FEEDBACK AND USER CONTENT

If you submit reviews, comments or other content (“Feedback”), you grant us a worldwide, royalty-free, perpetual licence to use, reproduce and publish such content for any purpose.

You confirm that:

  • you own or have rights to the content

  • it does not infringe any third-party rights

  • it is not unlawful, abusive or misleading

We reserve the right to remove content at our discretion.

12. ERRORS AND OMISSIONS

We may correct any errors, inaccuracies or omissions at any time, including after an order has been submitted.

13. PROHIBITED USES

You must not use our Services:

  • for unlawful purposes

  • to infringe intellectual property rights

  • to transmit harmful or malicious code

  • to interfere with the security or operation of the Services

We may suspend or terminate your access if you breach these Terms.

14. TERMINATION

We may terminate or suspend your access to the Services at any time without notice.

Any provisions that should reasonably survive termination will continue to apply.

15. DISCLAIMER OF WARRANTIES

The Services and all products are provided “as is” and “as available”.

To the extent permitted by law, we do not guarantee that the Services will be uninterrupted, secure or error-free.

16. LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits our liability for:

  • death or personal injury caused by negligence

  • fraud or fraudulent misrepresentation

  • any matter where it would be unlawful to exclude liability

To the fullest extent permitted by law, we shall not be liable for any indirect or consequential losses, including loss of profits, revenue or data.

17. INDEMNIFICATION

You agree to indemnify and hold harmless Your Home Co. from any claims arising from your breach of these Terms or misuse of the Services.

18. SEVERABILITY

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in effect.

19. ENTIRE AGREEMENT

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and us.

20. ASSIGNMENT

You may not transfer your rights under these Terms. We may transfer our rights at any time.

21. GOVERNING LAW

These Terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

22. CHANGES TO THESE TERMS

We may update these Terms from time to time. Changes will be posted on this page and will take effect immediately.

23. CONTACT INFORMATION

If you have any questions about these Terms, please contact us:

Your Home Co.
Email: info@yourhomeco.co
Address: 1 Swan Street, Wilmslow, Cheshire, SK9 1HF, United Kingdom
Telephone: 0161 399 0854
Companies House Number: 16652287
VAT Number: 503 2800 39