Privacy policy

PRIVACY POLICY – YOUR HOME CO.
Last updated: 18 March 2026

OVERVIEW

Your Home Co. (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data transparently and securely.

This Privacy Policy explains how we collect, use and protect your personal data when you visit or make a purchase from our website (the “Services”). Our store is hosted by Shopify.

For the purposes of UK data protection law, Your Home Co. is the data controller of your personal data.

1. PERSONAL DATA WE COLLECT

We may collect the following types of personal data:

  • Contact details: name, billing/shipping address, email, phone number

  • Order information: purchases, returns, payment confirmations

  • Account data: login details, preferences

  • Communications: messages sent to us

  • Device & usage data: IP address, browser type, pages visited

  • Marketing data: preferences and engagement with emails/ads

We do not collect sensitive personal data unless required and lawful.

2. HOW WE COLLECT YOUR DATA

We collect data:

  • Directly from you (e.g. when placing an order)

  • Automatically via cookies and tracking technologies

  • From Shopify and service providers

  • From marketing and analytics partners

3. HOW WE USE YOUR DATA

We use your personal data to:

  • Process and fulfil orders

  • Manage your account

  • Provide customer support

  • Improve our website and services

  • Prevent fraud and ensure security

  • Send marketing communications (where permitted)

4. LEGAL BASIS FOR PROCESSING

Under UK GDPR, we rely on the following legal bases:

  • Contract – to process orders and provide services

  • Legal obligation – for tax, fraud prevention, compliance

  • Legitimate interests – to improve services and protect our business

  • Consent – for marketing communications and certain cookies

You can withdraw consent at any time.

5. MARKETING COMMUNICATIONS

We may send you marketing emails if you have opted in or where permitted by law.

You can unsubscribe at any time using the link in our emails.

6. HOW WE SHARE YOUR DATA

We may share your data with:

  • Shopify (our e-commerce platform)

  • Payment providers

  • Delivery and fulfilment partners

  • IT, analytics and marketing providers

We only share data where necessary and ensure appropriate safeguards are in place.

7. INTERNATIONAL TRANSFERS

Your data may be transferred outside the UK.

Where this happens, we ensure appropriate safeguards are used, such as:

  • UK International Data Transfer Agreements

  • Standard Contractual Clauses

8. DATA RETENTION

We retain your data only as long as necessary, including to:

  • fulfil orders

  • comply with legal obligations

  • resolve disputes

9. YOUR RIGHTS

Under UK GDPR, you have the right to:

  • Access your data

  • Correct inaccurate data

  • Request deletion

  • Restrict or object to processing

  • Data portability

  • Withdraw consent

To exercise your rights, contact us at info@yourhomeco.co

You also have the right to complain to the UK Information Commissioner’s Office (ICO):
www.ico.org.uk

10. COOKIES

We use cookies to improve your experience, analyse traffic and personalise content.

You can manage your cookie preferences via our cookie banner.

For more details, see our Cookie Policy.

11. THIRD-PARTY LINKS

Our website may contain links to third-party sites. We are not responsible for their privacy practices.

12. CHILDREN’S DATA

Our Services are not intended for children under 18, and we do not knowingly collect their data.

13. SECURITY

We take appropriate technical and organisational measures to protect your data. However, no system is completely secure.

14. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page.

15. CONTACT

Your Home Co.
1 Swan Street, Wilmslow, Cheshire, SK9 1HF, United Kingdom
Email: info@yourhomeco.co
Telephone: 0161 399 0854